Booking Terms & Conditions

All of our tours are meet-on-location. Ice Hunters do not provide any vehicle transport. You as the traveler are responsible for arriving at the meeting point in time for your tour. This includes being ready at the correct time and correct location listed on your reservation ticket which is provided upon booking. If you are unsure when to arrive for your scheduled tour please contact us.

Please note that all prices for the services provided by Ice Hunters are in the company’s local currency, Icelandic Krona (ISK). Any pricing that is advertised in local currency on the Ice Hunters website or through approved resellers is subject to exchange rate fluctuation. Therefore, any price not advertised in Icelandic Krona must be taken as indicative only with the Icelandic Krona price taking precedent. As a local operator Ice Hunters can not be responsible for currency fluctuations and or additional fees outside its control that may be applied such as bank transfer fees, credit card fees, etc.

We recommend all our guests to have insurance. Each guest should buy trip or holiday cancellation insurance in addition to medical, personal and travel insurance.

All our tours are dependent on weather and general conditions. Ice Hunters reserves the right to alter itineraries, departure times and or cancel your trip without prior notice with your safety in mind.

All guests should wear appropriate footwear and outdoor clothing. We reserve the right to refuse participation to customers who are dressed inappropriately or with inappropriate footwear since this will put the client’s well-being and safety at risk.

The tours are undertaken at the participant’s own risk. Ice Hunters holds no responsibility towards them if an accident occurs during a tour that can be traced to their own actions, actions of other participants on the tour or factors outside of human control.

You are required to inform Ice Hunters of any pre-existing medical conditions prior to the tour departure. The pre-existing medical conditions that you need to notify Ice Hunters of, includes any medical issues, overweight (obesity), injury, surgery, impairments, disabilities, pregnancy, prosthetic implants, diseases, or anything that may hinder your ability to complete the tour or endanger others. We strongly encourage anyone who has any medical conditions or any of the above issues to contact us to clarify and/or notify us of any such issues before making your reservation.

We reserve the right to refuse participation to clients who we believe are under the influence of alcohol or drugs. In such circumstances no refund shall be given. Our guides reserve the right to refuse participation to any client whose conduct or manner is likely to cause offense, upset or put other clients or the guide in danger. In such cases, full cancellation charges apply.

Ice Hunters welcomes all feedback in order to improve our overall services and performance. We would greatly appreciate it if you could share your tour experience with us.